"Comments from participants were, without exception, highly
complimentary. Your professionalism, ability to motivate and relevant
interjections kept their interest and provided a high quality learning
experience. Your session ranked as the highlight of the week’s
Charles E. Fleming, Director Corporate Management T&D, ScotiaBank
Effective communication requires skills that help get the desired outcome without making the other person wrong. It includes standing up for yourself and setting limits in ways that enhance chances of getting results without jeopardizing your position or the relationship. These skills will increase your effectiveness and satisfaction both in your personal life and the workplace.
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WIN-WIN Customer Service Skills: How to
take care of challenging customers AND yourself
Polishing Your Presentation
Maximize Your Message -
no matter what the medium
Hey, What About ME?!
UP Your Energy!
All of us want to have high energy to ensure that we can do and be our best. Yet many uncontrollable factors around us rob us of energy. Specific, easy-to-implement tips and tools to will help you practice daily energizers, control energy allocation, and build and maintain energy levels. The result? Less stress, more energy, greater life satisfaction! back to top
Maximize Energy for Peak Performance
Getting from HERE to THERE - Moving with